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The Clinical Director plays a crucial role in overseeing the clinical aspects of service delivery, ensuring high-quality care for the community or population served. This position combines clinical expertise with leadership and management skills to advance the organization's mission and objectives. The role also includes providing strategic direction, ensuring the delivery of high-quality patient care, and collaborating with other leaders to achieve organizational goals. The Clinical Director is responsible for ensuring oversight in the areas of: licensing regulations, legal and ethical regulations, clinical supervision, and program quality assurance.

Position Responsibilities:

Strategic Planning:

Develop and implement strategic plans for the clinical department in alignment with the overall organizational goals.
Identify opportunities for improvement in clinical services and community care.
Assists the Senior Director of Programs in the development of agency policies and procedures which are relevant to clinical issues.
Attends and prepares reports to the Board of Directors as required, and advise Board on clinical staff activities on a regular basis.

Clinical Leadership:

Schedules and conducts multidisciplinary staff meetings.
Schedule and conducts peer review committee to monitor the type of care being provided by the Center and to discuss methods for possible improvement among colleagues:
Ensure that staff supervision notes, multidisciplinary staff notes and peer review notes are written and placed within the client’s chart and that and that minutes are kept for each meeting.
Maintains adequate staff coverage and approves the use of comp time and PTO for all clinical staff.
Review cases for quality of care according to established guidelines.
Coordinates and is responsible for releasing client information in accordance with data privacy laws.
Ensures that each client has an individualized program of treatment which may include individual psychotherapy, family or marital therapy, group psychotherapy, or referral to other community agencies.
Become key stakeholder for all programs under PCBH teams, funders, partners. Including but not limited to (SC2, DCFS, A2JMH, Etc.).

Clinical Supervision (therapist and Interns):

Oversees intake, assessment, and assignment of each client’s psychosocial status and functioning in an effort to document history and identify preliminary items for the treatment plan.
Supports therapists with the overall development and implementation of a comprehensive, individualized plan of treatment in conjunction with other treatment team members.
Supports therapists with incorporating the client’s psychosocial functioning and strengths in the plan of care.
Supports therapists with providing and/or arranging therapeutic interventions as appropriate for patients or clients in a crisis situation.
Follows up with therapists to determine reliability and validity of treatment used; makes recommendations regarding modification to services and service delivery.
Consults with therapists and related professional and paraprofessional staff, as appropriate, in the performance of therapeutic and/or casework; refers clients to appropriate service agencies as required.
Act as lead supervisor to our partnering educational institutions, lead internship applications and interviews with other therapists to recruit and identify potential student interns.
Provide and support on weekly scheduled supervision.
Provides onsite safety planning and support for children, adults and families.

Quality Assurance:

Establish and monitor quality assurance programs to ensure the highest standards of client care.
Implement and enforce policies and procedures to maintain compliance with regulatory standards and accreditation requirements.
Analyze clinical performance data and implement performance improvement initiatives.
Address issues related to patient outcomes, satisfaction, and safety.
Ensure that all intake and terminations are completed in a timely manner and maintain a schedule of clients for maintenance of records and case files.
Monitors clinical staff development needs and implements improvement strategies with the administrator’s Senior Director of Programs approval.
Prepares activity reports to inform management of the status and implementation plans of programs, services, and quality initiatives.
Conducts quarterly reviews of clinical documentation.

Budget Management:

Manage the clinical department budget, ensuring efficient resource allocation and cost-effective operations.
Administers fiscal operations, such as planning budgets, authorizing expenditures and coordinating financial reporting.
Identify and implement cost-saving measures without compromising the quality of care.

Collaboration:

Collaborate with other departments, such as administration, finance, and human resources, to achieve organizational objectives.
Build and maintain effective relationships with external stakeholders, including regulatory bodies, community organizations, and other mental health providers.
Works closely with Clinical Supervisor and program director.

Staff Development:

Oversee the recruitment, training, and professional development of clinical staff.
Conduct performance evaluations and provide feedback to support staff growth.

Requirements:

Doctorate degree or Masters in Social Work or Counseling and clinical license required; at least 5 years’ experience in the social work or counseling field.
At least two years of experience in a supervisory role.
40-hour Domestic Violence Training Certificate
Familiarity with working with immigrants, domestic violence, community violence, child abuse, mental health challenges
Strong organizational and effective time management skills
Bilingual English/Spanish required
Excellent written and interpersonal skills with fluency in both English and Spanish
Proficient with Microsoft Word, Excel and Outlook
Flexibility and ability to work evening and weekend hours as necessary.
Commitment to social justice and sensitivity to the assets and challenges of a diverse group of participants.

TEAM MEMBER BENEFITS:

Compensation of $87,000 - $95,000 / salary based on experience.
Work / life integration.
Generous paid time off (examples below for full-time employment).
12 accrued sick days per year.
3 personal days.
Paid birthday off.
8 paid holidays, including Juneteenth.
In addition to above paid holidays, paid week off between Christmas Eve and New Year’s Day.
Vacation:
- Year 1 = 8 days
- Year 2 = 13 days
- Year 3 + = 20 days
Access to alternative and flexible work schedules and personal leave, where possible.
Two-weeks fully paid Parental Leave, for eligible employees.
Time off for school conferences and activities as well as bereavement leave.
Professional Development.
Employer-sponsored learning and development programs.
Paid day off annually for personal professional development.
Tuition Assistance & Debt Relief Program, as budget allows.
Wellness support.
Employer-sponsored health, dental, and vision insurance.
Employer-paid life insurance.
Voluntary life and AD&D and short and long-term disability.
Flexible Spending Accounts for medical, vision and dependent care.
403b with employer match.
Employee Assistance Program

Management / Exempt:

Erie Neighborhood House is dedicated to creating a workforce that promotes and supports diversity and inclusion. We provide equal employment opportunities to all individuals without discrimination. Applicants requiring reasonable accommodation for any part of the application and hiring process should contact us at hr@eriehouse.org.

NO TELEPHONE CALLS PLEASE! MUST BE A MEMBER OF AFSCME OR JOIN AFTER 30 DAYS ERIE NEIGHBORHOOD HOUSE IS AN EQUAL OPPORTUNITY EMPLOYER ACCREDITED BY NAEYC & NATIONAL AFTER SCHOOL ASSOCIATION RECOGNIZED BY DEPARTMENT OF JUSTICE;
UNITED WAY MEMBER.

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